Terms and Conditions

Last Updated: 31-12-2025

Welcome to Strands by CS (“CS”, “we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website

By accessing this website, you confirm that:

  • You are at least 18 years old, or accessing the site under the supervision of a parent or legal guardian

  • You will use the website for lawful purposes only

  • You will not misuse the website or interfere with its functionality

We reserve the right to restrict or terminate access to the website at any time for violation of these Terms.

2. Product Information

We strive to display accurate product descriptions, images, and pricing. However:

  • Colors and textures may vary slightly due to lighting, screen settings, or hair characteristics

  • Product images are for illustration purposes only

  • Minor variations are natural and do not constitute defects

Strands by CS reserves the right to modify or discontinue products without prior notice.

3. Pricing & Payments

  • All prices are listed in [Insert Currency]

  • Prices are subject to change without notice

  • Payment must be completed in full before an order is processed

  • We accept payments through secure third-party payment processors

Strands by CS is not responsible for delays or issues caused by payment providers.

4. Order Acceptance & Processing

  • Placing an order does not guarantee acceptance

  • We reserve the right to cancel or refuse any order at our discretion, including for suspected fraud or pricing errors

  • Once an order is confirmed and processed, it cannot be modified

Order processing and shipping are subject to our Shipping Policy.

5. Shipping & Delivery

Shipping timelines provided are estimates only. Strands by CS is not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Weather conditions or unforeseen events

Please refer to our Shipping Policy for full details.

6. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are governed by our Refund & Return Policy.

By purchasing from our website, you acknowledge and agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Logos

  • Product names

  • Designs

is the exclusive property of Strands by CS and is protected by copyright and intellectual property laws.

ou may not copy, reproduce, distribute, or use any content without our written permission.

8. User Conduct

You agree not to:

  • Post false, misleading, or harmful content

  • Attempt to gain unauthorized access to our systems

  • Use the website to transmit viruses or malicious code

  • Engage in fraudulent activities

Violation of these rules may result in account termination and legal action.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Strands by CS shall not be liable for indirect, incidental, or consequential damages

  • We are not responsible for allergic reactions, misuse, or improper care of products

  • Our total liability shall not exceed the amount paid for the purchased product

10. Disclaimer

All products are provided “as is” and “as available.” We make no guarantees that:

  • The website will be uninterrupted or error-free

  • Products will meet every individual expectation

Hair products require proper care; longevity depends on maintenance and usage.

11. Indemnification

You agree to indemnify and hold harmless Strands by CS, its affiliates, officers, and employees from any claims, damages, or expenses arising from:

  • Your misuse of the website

  • Violation of these Terms

  • Breach of applicable laws

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites.
Strands by CS is not responsible for the content, policies, or practices of third-party sites.

14. Force Majeure

Strands by CS shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, strikes, pandemics, or government actions.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Nigeria.

Any disputes shall be resolved exclusively in the courts of that jurisdiction.

16. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.
Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the website constitutes acceptance of any revised Terms.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Agreement

By using this website and placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions

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